Refund & Return Policy

1. Refund Eligibility

We offer refunds within 7 days of purchase if the service has not met your expectations and you have contacted our support team.

2. No Refunds After Activation

Once your subscription has been activated and used, we cannot issue refunds.

3. Free Trial

We recommend testing our service with a free trial via WhatsApp before purchasing a full subscription.

4. How to Request a Refund

For refund inquiries, please contact support@proiptvservices.com with your order details.

5. Non-Refundable Cases

Refunds are not available for user setup errors, internet connection issues, or violation of Terms of Service.